From the Parking Lot to the Check Out: Tips for a Great Patient Experience

December 27, 2023

During this Dermcast.live interview, you’ll encounter Joe Cari, MPAS, PA-C, a former U.S. Marine and a seasoned marketing/advertising professional who redirected his passion for medicine into a PA career back in 2014. Leveraging skills acquired from prior vocations, he adeptly connects with patients, aiming to comprehend them deeply and deliver exceptional care. Cari, known for keeping his “antenna up,” attunes himself to patients’ or parents’ subtle cues, such as a shift in posture or discomfort at the mention of specific treatments, and adjusts his approach accordingly. Joined by Dermcast.live host Hope Cook, PA-C, Cari shares insights on effectively engaging diverse patient types and decoding nonverbal cues that often convey more than words themselves.